This is one of my favourite headlines. "Banks Hit By 7,000 Complaints Every Day"That's just shocking. I'm not shocked that we have rubbish banks. But we have a rubbish postal service. 7,000 letters get through every day! Bloody hell.
The banks have been criticized for poor service and giving bad advice. I think the bigger problem is that if they send you a letter to let you know you have done something wrong, they charge you £30.
We send them 7,000 letters a day telling them what they have done wrong. That's £21,000 a day. £76,650,000 a year they owe us. Still, it would be £76,650,000 of our money so it seems pointless.
To make it a little more even, the next time I write them a letter of complaint I'll do it with a pen that's chained to my own desk. See how they like that.
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